Refund policy

Did your items not work out? No worries!  We stand behind the brands we carry and we want you to love them as well!

Desert Dreams Boutique gladly accepts returns of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to a U.S. address for a store credit (Desert Dreams E-Gift Card) within 30 days from the date your order shipped. 

  • Items can be returned within 30 days from of the date your order shipped for a Store Credit to be used on a future purchase in the form of a Desert Dreams e-gift card. 

  • Please note that we cannot process direct exchanges for another size or item, however, we can offer you a store credit so you can purchase the size you want.

  • Items damaged or defective may be returned by contacting Customer Care within 3 DAYS of delivery.

Final sale items cannot be returned or exchanged.

The following is a list of FINAL SALE items:

  • Jewelry, Hats, Handbags, Gift Cards, Sunglasses, Key Chains, Hair Accessories and all other Accessories are Final Sale for sanitary safety.
  • All on sale/sale items are FINAL SALE with no exceptions. This also includes site wide sales over 35% or marked final sale.
  • We, at no cost, are responsible for washed items.
  • Original shipping is non refundable if paid.
  • Items returned to us with makeup, deodorant, perfume, dog hair, smoke smell, alcohol stains & similar product stains will be shipped back to you and are subject to additional shipping cost to retrieve the item back.

Please note: Orders CANNOT be changed, modified, or canceled after checkout.